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Eddyfi Technologies
How Eddyfi Technologies Switched Booking Tools Without Making It a Project
Eddyfi grew fast through acquisitions. As a result, the adoption on the existing booking platform had stalled and the team needed a replacement. They switched to elia in days.
At a glance
54
bookable desks
Immediate
adoption after launch
LOCATION
Quebec, QC, Canada (HQ) + 13 offices worldwide
INDUSTRY
Non-Destructive Inspection Technology
SIZE
750 employees
company overview
Eddyfi Technologies is a Quebec-based company in non-destructive inspection solutions. Founded in 2009, it operates in more than 110 countries through 13 offices and employs over 750 people, serving the oil, aerospace, and nuclear industries.
PRODUCTS USED
Eddyfi Technologies opened its Quebec headquarters in 2018 with a shared-desk model designed for collaboration. The company operates across 13 offices worldwide, with the Quebec HQ serving as its main hub.
As the team grew, they needed desk booking configured around how the office already worked, with department zones so employees could find their colleagues. In 2026, Eddyfi also added elia's visitor management module, replacing a free tool they had been using for visitor check-ins.
The challenge
The team had tried to make the old booking platform work, but adoption was low. They needed something people would use without much convincing, configured around how the office already worked, and fast to deploy:
- replace a booking tool that wasn't working
- configure zones by department so people could find their teams
- deploy without turning it into a project
How elia Helped
The team reviewed several platforms and chose elia for its ease of configuration and fast deployment.
Visitor management
THE ISSUE
Eddyfi had been managing visitor check-ins with a separate free tool. In 2026, when elia launched photo and badge printing, they added the visitor management module to their platform.
ELIA'S SOLUTION
Visitor check-ins, photo capture, and badge printing now run on the same platform as desk booking.
Fast rollout
THE ISSUE
The team needed to be up and running quickly with no disruption to the workday.
ELIA'S SOLUTION
elia handled setup alongside the Eddyfi team in days. Employees were booking from the day it launched, no training needed.
Department zones
THE ISSUE
Eddyfi's open-plan HQ needed structure so employees could find their team on any given day.
ELIA'S SOLUTION
Eddyfi used elia's policy settings to divide the floor into zones by department. Employees book a desk in their team's area, so the office stays organized without assigned seating.
"The initial setup of the platform is very intuitive, and collaborating with the GPHY team is quick and simple. Moreover, the transition to elia was seamless for our users. The configurable settings made it easy to adapt to the reality of our organization, allowing users to easily find a space that meets their needs."
The results
- employees picked it up right away, no training needed
- teams could find their section without help
- desk booking and visitor management on one platform
- nobody's workday changed during the rollout
- 54 bookable desks at HQ, up and running in days
Why it matters
A growing company adds teams faster than it reconfigures its office. Department zones let the floor adapt to that growth without assigned seating. Each team has its area, and new hires find their place without anyone managing it.
Visitor management often runs on a separate tool. For Eddyfi, it made sense to consolidate once the right feature was there. Badge printing was the deciding factor, and elia was already the platform their employees used every day.
