How a Packaging Company Made RTO Work After Consolidating Three Offices

Three offices became one. A three-day return-to-office policy followed. This packaging company needed a way to make both changes work for the roughly 400 employees showing up on peak days, and elia's desk booking, room booking, and elia Display made that possible.

At a glance

3 offices

consolidated

3-day

return-to-office policy

400 employees

onsite during peak hours

LOCATION
North America
INDUSTRY
Manufacturing & packaging
SIZE
400 employees onsite
company overview

The company is a North American leader in sustainable packaging, hygiene, and recovery solutions. As part of a major workplace consolidation, it combined three offices into one new corporate location while continuing to operate a separate manufacturing-region office, supporting roughly 400 employees onsite during peak days.

The company was preparing for a major workplace transition. It had consolidated three offices into one new corporate workplace while continuing to operate a separate office in a manufacturing region.

At the same time, it introduced a three-day return-to-office policy. That combination created a clear need: employees needed a simple way to find desks, coordinate with colleagues, and access meeting rooms without adding friction to their week.

The challenge

The new office brought several changes together at once: a new location, a consolidated footprint, and more employees coming in throughout the week.

Before elia, the company was using an older space management tool that employees were not adopting consistently. The experience felt outdated, and because usage was limited, the team did not have reliable data on desk demand, attendance, or room usage.

That created several challenges:

  • employees could not easily confirm desk availability before coming in
  • planning team days still relied on manual coordination and assumptions
  • room availability was harder to track in real time
  • leaders lacked reliable data on how the office was being used

How elia Helped

The company implemented elia to make the new office easier to use day to day. The setup combined desk booking, room booking, and elia Display, so teams could plan their time onsite without relying on an outdated tool or guesswork.

Easier desk booking for hybrid work

THE ISSUE

With peaks of around 400 employees onsite, finding a desk and coordinating with teammates needed to feel simple.

ELIA'S SOLUTION

People can reserve a desk before heading to the office and see where teammates plan to sit, making office days feel more intentional.

Stronger room availability

THE ISSUE

Room availability was hard to track in real time, and meetings that fell through often left rooms sitting unused.

ELIA'S SOLUTION

elia Display makes it easy for employees to see whether a room is available and release it when meetings don't happen as planned, reducing wasted room time and improving access to shared spaces.

Better workplace data

THE ISSUE

Leaders lacked reliable data on desk demand, attendance, and room usage because the previous tool saw only partial adoption.

ELIA'S SOLUTION

Because the platform is easier to adopt, the company now gets a reliable picture of how the office is used, with desk demand, attendance patterns, and room activity no longer based on assumptions.

The results

With elia, the company supported its return-to-office policy while making the new office more predictable for employees:

  • simplified desk booking for hybrid employees
  • gave teams clearer visibility into who was coming to the office
  • improved coordination for onsite days
  • improved room availability with elia Display
  • created more reliable visibility into desk usage, room usage, and attendance
  • supported peak days of around 400 employees onsite at the consolidated office

Why it matters

Return-to-office policies work better when employees know what to expect before they commute.

For this company, the challenge was not just bringing people back. It was helping employees adopt a new office, plan onsite time, and use shared spaces more effectively. elia gave them one platform for that transition, from desk booking to room access to workplace data.

Make return-to-office simpler to plan

Bringing employees back more often or moving into a new space? See how elia helps teams book desks, coordinate onsite days, and understand how space is being used.